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Ordering
1. How do I purchase a cartridge online?
Select your brand, the rest is very easy!
2. Can I order by mail or fax?
Payment Methods
Credit Cards
Texas Toner and Ink, Inc. accepts Visa; MasterCard;
Discover; and American Express cards. All credit card
orders are subject to credit verification and approval.
For your protection credit card orders are shipped only
to the billing address for the card. In the case of
a P.O. Box billing address, the shipping address will
need to be added to your credit card as an alternate
verification.
Money Orders/Cashiers Checks
We gladly accept (in U.S. Funds only). Yes,
we do accept orders via fax and/or mail. Mail orders
must be accompanied by check/money order. Fax orders
must include credit card information in order to process.
Click
here to view and print a fax order form in PDF.
Purchase Orders
Purchase orders are accepted from organizations once
they have submitted the appropriate form and credit
has been verified. Our terms are NET 30.
3. How much is shipping? How long will it take?
Shipping Info
All orders shipped via UPS ground unless customer request
air shipping. Due to UPS restrictions, these services
are for physical address locations only. All others
(P.O. Boxes, AE, and APO locations) can be shipped USPS.
All shipping costs are the same. Click
here to view UPS map showing transit times.
4. Do you accept orders outside the U.S.?
No.
5. I accidentally ordered the incorrect cartridge,
what do I do?
Call 1-866-542-4INK.
6. Is this site secure?
Yes, our ordering system is on a secure server. We
use the latest encryption technology to keep your personal
information safe. All your ordering information, including
your name, address and credit card number is encrypted
using a secure server for maximum security.
7. How can I tell my friends about Texas Toner
and Ink, Inc.?
›Click here to share
our site with a friend.
8. What’s the difference between OEM,
Remanufactured and Compatible?
OEM is an original equipment manufacturer.
The manufacturers produce the replacement toner and
ink for copiers or printers and normally will put the
manufacturer’s name on that product, such as an
Hewlett Packard (HP); Canon, IBM; Xerox; Lexmark, Brother,
etc.
Remanufactured cartridges are recycled
and generally exceed OEM quality. The process involves
an extremely tedious inspection, cleaning, replacement
of parts, filling the cartridge with appropriate toner
or ink and then packaged for sale.
Compatible cartridges are manufactured
to meet/exceed the Original Equipment Manufacturer (OEM).
There are certain specific standards of quality and
reliability that are met in order to give high-quality
printing results. These cartridges are manufactured
100% new, and are a wonderfully economical solution
to the expensive brand name cartridges.
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Frequently
Asked Questions
